Yes, There are several methods to pay that do incur a fee including:
- Automatic draft of your bank account (see our website for the form and details)
- Cash at our administration office's Welcome Center (we do not recommend leaving cash in our payment dropbox)
- Check via mail, payment drop box, or in person at our administration office's Welcome Center
- Bill pay options via your bank (if your bank offers this service)
Many customers think the deadline time to pay a bill is 12:00 midnight; however SGWASA uses a 5:00pm deadline.
The due date is shown on the front of your bill. You must pay your bill by 5:00pm on the date the bill is due to avoid a late fee.
The nonpayment dates are shown on the back of your bill. You must pay your past due bill by 5:00pm on the nonpayment date to avoid a nonpayment fee and disconnection of services.
Yes, Sgwasa accepts VISA, MasterCard, and Discover card payments in our Welcome Center and online. These payments incur a processing fee by our merchant services provider. These fees are not assessed by or collected by SGWASA and cannot be refunded by SGWASA should you accidentally make a payment that you wish to reverse/refund.
Yes, You are encouraged to choose the E-billing option within your customer portal. You will receive a notification via email when a new bill is available and posted to your account; eliminating the delay associated with a printed bill via mail. You can also review a pdf of your bill anytime using your customer portal.